Returns & Refunds
Refunds, Returns & Questions
When will my item arrive? - Processing may take 2-4 business days, once shipped it may take up to 5-15 business days for the item to arrive, although it is highly unlikely to take this long.
We charge a small shipping fee with each item with tracking provided. If you want your tracking number, please email us at firstname.lastname@example.org
FREE REFUNDS AND RETURNS
I would like to return and I need a refund
Please email us with name of your item and order number to email@example.com, we will follow up with return instructions. You will be required to pay return shipping cost. You may get a full refund or an exchange in which we'll send a replacement ASAP at our cost.
Can the order be cancelled once I've placed it?
- Due to our fulfillment process, we are unable to cancel your order once it's gone through our system.
For any other needs or support, please email to firstname.lastname@example.org for a prompt reply!